Frequently Asked Questions
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We offer a unique personalised service that the “big box” stores don’t.
We operate locally out of Baldivis, Western Australia, ensuring fast, affordable, and reliable domestic dispatch and shipping.
Our range of colours is more extensive - with 43 colours currently available in our 6/4 cotton range.
All of our yarn is OEKO‑TEX® Standard 100 certified.
We listen to our customers and source products based on your feedback.
We offer assistance with matching colours for your projects with other yarn brands and answer any questions you have about our products.
Our Dye-Lot Promise: We manually match your dye lots in small batches, saving you from the heartbreak or mismatched yarn mid-project.
We are a part of the crafting community ourselves.
We know your name and remember it!
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Yes! Our Liesel’s Loop cotton yarn is certified to the OEKO‑TEX® Standard 100.
This certification confirms that the yarn has been independently tested for harmful substances and meets strict safety criteria, ensuring it’s completely safe for human use.
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We are located in Baldivis, Western Australia.
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We are an online only retailer and are not open to the public.
Should you wish to sample our Liesel’s Loop 100% 4ply cotton range, you can order a colour swatch. This will take the guesswork out of the colours, texture, and quality of our range prior to purchase.
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You can reach out to us anytime via our contact page, email or message us on our socials.
We aim to respond quickly - usually with one business day.
If we need to, we will call you directly if you have provided a contact number.
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Yes, we currently ship orders within Australia and New Zealand.
International shipping to other locations is not available at this time.
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Our products are shipped directly from Perth, Australia.
That is how we ensure quick dispatch and delivery with Australia Post.